Services

Engineering through service. One partner, four divisions.

Buying the right machine is only the first step. Our in-house engineering, integration, parts, and service teams make sure it keeps paying you back for a decade — with same-day response across the island.

Engineering & Feasibility

Every project starts with a site visit or data-driven scope. We translate throughput targets, SKU variety, and plant constraints into a line layout, a BOM, and a budgetary number you can plan around.

  • Site walkthroughs and process audits
  • CAD layouts and throughput modeling
  • ROI and payback analysis
  • cGMP / FDA / OSHA spec validation
Scope a project →

Integration & Robotics

From semi-automatic cells to fully automated warehouse deployments — ASRS, multishuttle systems, Autostore, robotic palletizing, vision systems, and sortation. We own the integration end-to-end.

  • Robotic palletizing and case packing
  • ASRS & VLM deployments
  • Conveyor and sortation integration
  • Vision & inspection systems
Plan your automation →

Parts & Service

On-island spare-parts inventory, preventive maintenance contracts, emergency service calls, and operator training — for everything we sell and plenty we didn't. Servicing Puerto Rico's plants since 1986.

  • OEM spare parts & accessories — stocked locally
  • Preventive maintenance contracts
  • Emergency service response across the island
  • Operator training & documentation
Request service →

Installation & Training

On-site commissioning by our engineers and technicians, bilingual operator training, and handover documentation. We don't drop-ship equipment — we stand it up and train your team.

  • Mechanical + electrical install
  • Startup, commissioning & SAT
  • EN/ES operator training
  • Line validation support
Plan a commissioning →

Packaging Consumables Supply

Stretch, shrink, strapping, tape, adhesives, corrugate, labels — stocked on-island, spec'd, and delivered. Run-rate supply, emergency rush, and custom-printed options available.

  • Contract & spot pricing
  • Validated specs per application
  • Eco-friendly paper & plastic options
  • Custom sizes and print
Stock your line →

Line Audits & Optimization

Already running? Our engineers walk your existing line, benchmark consumable spend, OEE, and seal/wrap quality, and deliver a punch-list of upgrades that pay for themselves.

  • Throughput & bottleneck analysis
  • Consumable cost-down studies
  • Stretch-film usage audits
  • Retrofit & upgrade roadmaps
Book a line audit →
The four divisions — one team

Packaging Machinery · Consumables · Spare Parts · Engineering

All under one roof in Hato Rey. One account manager. One install crew. One service line. That's the Inter-Strap advantage on the island.

Learn how we're structured →